Shipping policy
Effective Date: 9 January 2026
At Madison Ad Studio, all products sold on our website are digital ad templates. Since no physical goods are involved, this policy explains how digital delivery works.
Digital Delivery
All purchases are delivered electronically. Once your payment is successfully processed, you will receive:
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Instant access to download the digital files, or
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A download link sent to your registered email address
Please ensure that the email address you provide during checkout is accurate.
Delivery Time
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Most digital products are available immediately after purchase
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In rare cases, delivery may take up to 24 hours due to payment verification or technical issues
Access Issues
If you experience any issues accessing or downloading your purchased files, please contact us at:
Include your order number and a brief description of the issue so we can assist you promptly.
No Shipping Charges
As all products are digital, no shipping fees are applied to any order.
No Physical Shipment
Ad Arsenal does not ship physical products, and therefore shipping addresses, tracking numbers, and courier services do not apply.
Policy Updates
We reserve the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on our website.